WHAT IS THE WARRANTY?
Hannah & Henry products are made of quality materials and constructed to last for a long, long time. In the unlikely event that you have an issue with a defect in material or workmanship within 12 months of purchase we’ll repair or replace it with a new one and cover the postage to ship it back out to you!
The warranty applies to products used under normal conditions and for the purpose intended and doesn’t apply to damage caused by normal wear and tear, or neglect. If you purchase directly from us online we can just look up your details in our system, but if you order from one of our retailers be sure to keep your receipt as proof of purchase.
CLAIMING YOUR WARRANTY
Just email us at email@example.com with your order details, description and photo of the fault or damage and we'll take it from there.